How Covert Filming Exposed a Multi-Million Pound Timeshare Scheme
Prosecutors have labeled it as a major frauds of its nature in the United Kingdom.
Altogether 14 defendants have been convicted for their involvement in a £28 million conspiracy to swindle in excess of 3,500 holiday ownership owners.
The targets were eager to exit decades-old vacation property deals and sought out help.
A large number were aged between 60 and 80. Over 500 of them surrendered more than £10,000, and one individual handed over more than £80,000.
Those targeted were faced high-pressure presentations extending for six hours. They were left out of pocket, holding useless fake "credits" and continued to be trapped in costly vacation property deals they frequently were unable to use.
The Company Behind the Fraud
The company at the core of the scheme was Sell My Timeshare (SMT). They took customers' funds to fund the proprietors' opulent lifestyle of exclusive education, luxury homes and private jets.
The man at the helm of the organization, the main defendant, was sentenced to a 90-month jail time in January for deceptive scheme.
Recently, his wife one of the co-defendants was one of the final three to hear their sentences.
She was handed a two-year long deferred imprisonment at the London court after confessing to money laundering.
It has been a lengthy process and signifies a huge win for the victims who came forward, the police and legal representatives.
The Way the Inquiry Started
I first heard about SMT came in the summer of 2016. I was working in the research department of a news organization, creating current affairs shows.
A colleague noted that his mother had taken over the use of a vacation unit in the Spanish coast and, after long-term use, had begun looking to terminate the deal.
It's worth mentioning how widespread holiday ownership had evolved with British holidaymakers in the eighties and nineties.
Holiday ownership enabled people to access the same accommodation annually, or exchange their vacation periods with fellow investors who had properties in other resorts. Approximately 600,000 sun-lovers seized that option.
The first timeshare rush was linked to a lot of accounts about rip-off merchants fraudulently marketing investments. They became a staple on public interest TV programmes.
The common timeshare contract tied investors in for long periods.
At that time, those holders who had enjoyed their guaranteed place in the sun for decades were ageing, and a large proportion were looking to say farewell to their timeshares.
Some had health issues and found it difficult to access their properties. Some just felt they'd got all they wanted from them. And some had deceased, in many cases passing on their heirs to assume the agreements - plus their regular contributions and upkeep costs.
The Covert Probe Develops
It was at this point the family member had been placed. She browsed the internet for answers and discovered the organization, a firm whose website assured to terminate her agreement.
However, having paid a fee and booked a meeting with them, her relatives became suspicious.
Further research showed many victims saying they had submitted funds and achieved no result out of it. Indeed, they had lost money. Significant sums.
Our team started looking into what was occurring. It was rapidly apparent that there were questionable operators active in the vacation property industry.
One lawyer had hundreds of individual complaints preparing to take action against SMT.
We spoke to clients who had engaged the company and they all told the same story. They assumed the business would purchase their timeshare off them but when they participated in a session (for which they submitted funds initially) they were advised there was no re-sale value.
Rather, they were persuaded - in fact pressured - to invest additional funds investing in "Monster Rewards", associated with the outfit's parent company, the overarching entity.
The precise definition was somewhat vague. They seemed similar to a form of credit, providing cheaper vacations and services and shopping deals.
And they were apparently "exchangeable with other owners, eventually.
Investing money immediately would lead to an future return that would cover the firm's costs and result in the property owner with a gain, liberated eventually from their pesky agreement.
An unbelievable offer? Well, yes.
A 'Bait-and-Switch Scheme'
Based on these descriptions were true, this was a major deception.
This is known as a "bait-and-switch."
Someone - here SMT - "lures the client by promoting a particular product but then to state it cannot be provided, directing the customer to an alternative, lesser product or service.
This is against the law. Equipped with all the accounts we had assembled, we made the case to secretly film one of the company's meetings.
Such an operation demands dedication, work, and clear arguments for why this is the only way to obtain the evidence needed to demonstrate illegal activity.
Armed with that permission, our limited crew set up a meeting with one of the organization's staff in Stratford-Upon-Avon.
Acting as a potential client hoping to get his mum released from her timeshare contract|holiday ownership agreement